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Licenses and Accreditations

On this page you can find details of our wide range of licenses and accreditations. Our dedicated Quality, Risk & Compliance Team work hard to ensure that all areas of our operations adhere to current legislation and regulation. We are proud of CCSCollect's reputation for doing the right thing.



Licenses

CCSCollect is now authorised and regulated by the Financial Conduct Authority for accounts formed under the Consumer Credit Act 1974 (amended 2006).

CCS is also registered with the Information Commissioners Office under the Data Protection Act 1998 - Registration reference: Z5686961.

Accreditations

  • Credit Services Association
    Credit Services Association

    Association Membership Number: 019 CCS have been accredited since 8th March 1988, this is renewed annually.
    This accreditation guarantees that the very highest industry standards are upheld. The CSA Code of Practice is the benchmark for industry best practice, assuring quality and professionalism in the services provided.

  • British Safety Council
    British Safety Council

    Council member
    Membership Number: S0392292 – CR76YY
    Start Date: 30th April 2014
    Expiry Date: 30th April 2015 (renewed annually)
    A government regulated body, focusing on Health & Safety of the business. CCS must comply with a wide range of conditions to ensure all working environments adhere to the regulations set.

  • Collector Accreditation Initiative (CAI)
    Collector Accreditation Initiative (CAI) is an online test that annually benchmarks an individual customer advisor’s knowledge and compliance to the highest standards our industry demands. CCS has been accredited since 24th December 2012.
  • HM Government Infosec
    HM Government Infosec is the Government standard for secure IT systems. The standards, best practice guidelines and approaches that are required to protect UK government assets.
  • Data Protection
    Data Protection

    Registered under the Data Protection Act 1998
    Membership Number: Z5686961
    CCS has been accredited since 14th September 2001. The Data Protection Act (DPA) sets out rules for processing personal information. By complying to DPA, CCS confirms adherence to the DPA principles.

  • DVLA Code of Practice
    DVLA Code of Practice

    Audited and approved by the DVLA
    The DVLA maintain registers of drivers and vehicles in Great Britain. This information helps us improve road safety, reduce vehicle related crime, support environmental initiatives and limit vehicle tax evasion.

  • Quality Assurance
    Quality Assurance

    ISO9001:2008
    Membership Number: FS 37997
    CCS has been accredited since 8th October 1997. CCS operates a Quality Management System which complies with ISO requirements for the provision of debt collection services.

  • British Parking Association
    British Parking Association

    Member of the BPA Membership Number: 7514
    Start Date: November 2014
    Expiry Date: October 2015 (renewed annually)
    Short Description: Control and enforcement of parking on private land and unregulated public car parks.

  • Security Assurance
    Security Assurance

    ISO:27001
    Membership Number: IS 577172
    CCS has been accredited since 11th February 2013. CCS operates an Information Security Management System which complies with ISO requirements for the provision of debt collection services.

  • UVDB
    UVDB

    Membership Number: 061471
    CCS has been accredited since 19th June 2013. UVDB is a community for the UK Utility industry. It enables the utilities sector to use Achilles' proven supplier pre-qualification system to manage risk within the supply chain and comply with EU regulations.